B1.7 Residential utility outreach
Expand utility outreach to residential electricity customers about the benefits of clean and efficient energy technologies/practices and available rebates and bill credits for efficient appliances and equipment. Focus on neighborhoods with older buildings and create group packages for efficiency upgrades, if possible.
American Council for an Energy-Efficient Economy’s 2016 report, “Behavior Change Programs: Status and Impact“, surveyed the literature (and interviewed 60 professionals) to evaluate the effectiveness of current programs. They focus on programs based on providing information like home energy reports and real-time feedback, those relying on social interactions like competitions and games, and those relying on educating users.